-            

Get Long Term Support for mainstream
Eclipse technologies

  • up to 10 years support for your deployed release
  • unlimited maintenance and support

Components supported by the Obeo Long Term Support program:



Did you know?

The projects of the Eclipse release train are supported only for one year.


Long Term Support includes:

  • Coaching by Obeo experts
  • Support for a company or business unit wide deployment

Possible to setup a 3 years commitment.



FeatureLTS
SupportUnlimited
Maintenance & bug fixesUnlimited
CommunicationObeo Support Email
Remote Control
Dedicated Issue Tracker
Commitment to propose a workaround
Number of Customer Contacts2
Support LanguagesFrench & English
Qualification delay2 days
Escalation ProcessTo the Support Director
Supported versionsOne version specified by the contract
UpdatesHotfix & Services Pack
Access to Service Pack release candidates
Integration of customer specific regression test suites in the build processOption
 
PriceContact us
Three years commitmentContact us


Contact us!

Email : commercial@obeo.frTel : +33 (0) 2 51 13 51 42